Policies & Customer Information
Clear information is an important part of a good shopping experience. Here you can learn about shipping, returns, privacy, and the terms that apply when using Ohana Underground.
Returns & Refunds
Learn which items may be returned, how to request a return from your customer account, and how approved refunds are processed.
Read PolicyShipping
Review processing times, shipping costs, tracking, address responsibilities, and package concerns.
Read PolicyPrivacy
Understand what information may be collected, how it may be used, and the privacy choices available to customers.
Read PolicyLast updated: July 8, 2026Terms of Service
Review the terms that apply when accessing the website or purchasing from Ohana Underground.
Read Policy
Still have a question?
Contact us before placing an order if you need clarification about a product, shipping, or return eligibility.
Email info@ohanaunderground.com